Privacy Policy

Effective Date: 1/23/25

The Wellness Concierge ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you interact with our Facebook page, services, and content.

1. Information We Collect

1.1 Information You Provide to Us:

  • Contact Information: Name, email address, phone number, and any other details you provide via direct messages, forms, or comments.

  • Feedback and Responses: Any information shared through surveys, reviews, or customer inquiries.

1.2 Information We Collect Automatically:

  • Usage Data: Interaction data, including likes, shares, comments, and views.

  • Device Information: Device type, browser type, operating system, and language preferences.

  • Cookies and Similar Technologies: Information collected through Facebook’s pixel or similar tools.

1.3 Information From Third Parties:

  • Facebook Data: Insights and analytics provided by Facebook, such as demographic and engagement data (aggregated and anonymized).

2. How We Use Your Information

We may use the information we collect to:

  1. Provide and improve our services.

  2. Respond to inquiries and provide customer support.

  3. Analyze engagement and optimize our content.

  4. Conduct surveys or promotional activities.

  5. Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information:

  • With Service Providers: Third-party vendors assisting in analytics, marketing, or other operational support.

  • As Required by Law: To comply with legal processes or protect rights, property, or safety.

  • With Your Consent: When you explicitly agree to share information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  1. Understand user behavior.

  2. Measure campaign effectiveness.

  3. Deliver relevant advertisements.

5. Your Rights and Choices

You have rights regarding your personal data, including:

  • Accessing, correcting, or deleting your information.

  • Opting out of certain data processing activities.

To exercise these rights, please contact us.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Security of Your Information

We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

8. Children’s Privacy

Our Facebook page and services are not directed at children under the age of 13, and we do not knowingly collect information from them.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us.